Privacy Policy & Terms of Use.
Effective Date: June 1, 2026. At Pasta Eater Hell’s Kitchen (located at 744 9th Ave, New York, NY 10019), we respect your privacy with the same care and transparency we bring to our kitchen. This page explains how information is handled when you visit pastaeaterhk.com or place an order.
Zero Credit Card Storage
All online pickup and delivery payments are processed directly by BentoBox and Clover POS (PCI-DSS Level 1 certified). Our website never sees, processes, or stores your payment card numbers.
No Intrusive Ad Trackers
We do not sell personal data to third-party data brokers. Our website uses strictly necessary session storage solely to remember interface preferences (such as our welcome curtain).
Direct Catering & Order Privacy
Information submitted for office catering or group inquiries (name, company, phone, email, dietary notes) is used exclusively by our 744 9th Ave kitchen to fulfill your request.
NY SHIELD Act & US Privacy Rights
You may request access to, correction of, or deletion of any personal contact information you have shared with our trattoria at any time by emailing or calling us.
1. Information We Collect
When you browse pastaeaterhk.com, you may do so anonymously. We only collect identifiable personal information when you voluntarily provide it to us—for example, when submitting a catering quote inquiry, sending us an email at pastaeaterandgo@gmail.com, or calling our restaurant at +1 (212) 837-1169. This information may include your name, company or theater name, email address, phone number, delivery address, and dietary preferences.
2. Online Ordering & Payment Security (BentoBox & Clover POS)
When you click any “Order Online” button on our website, you are directed to our official ordering portal powered by BentoBox and Clover POS. Payment transactions, credit card numbers, and billing details are encrypted and processed strictly within BentoBox/Clover’s PCI-DSS compliant infrastructure. Pasta Eater Hell’s Kitchen never stores raw credit card numbers on this website.
3. Cookies & Browser Storage
Our website is built on a high-security static architecture that avoids invasive third-party advertising cookies. We utilize standard browser sessionStorage solely to remember whether you have already seen our welcome animation during your current browsing session. Third-party services linked from our site (such as Google Maps or BentoBox checkout) operate under their respective privacy policies.
4. Data Security & New York SHIELD Act Compliance
In compliance with the New York Stop Hacks and Improve Electronic Data Security (SHIELD) Act and applicable US federal and state privacy laws, we maintain administrative, technical, and physical safeguards—including Strict-Transport-Security (HSTS) encryption and Content Security Policy (CSP) headers—to protect guest communications against unauthorized access.
5. Allergen & Dietary Disclaimer
While our Roman classics (1900s Alfredo Trilogy, Carbonara, Cacio & Pepe, Amatriciana) are prepared with 0% heavy cream and we proudly offer gluten-free pasta substitutions and plant-based variations upon request, all dishes are prepared in a single artisan kitchen at 744 9th Ave that handles wheat, eggs, dairy, tree nuts, and shellfish. Guests with severe allergies or celiac disease should notify our staff directly when ordering.
6. Contact Us Regarding Privacy
To request access to or deletion of your contact details, or for any questions regarding this Privacy Policy, please contact us at:
Pasta Eater Hell’s Kitchen
744 9th Ave, New York, NY 10019